The list of what is wrong with Congress is far too long and far too complicated for me to post here. But here's one answer.
"In the first we asked simply: “In general, do you believe that elected officials in Washington represent MOSTLY the views and values of … ” with the choices being “their constituents,” “Big Donors,” or “not sure.”
"The answer was overwhelming and doesn’t bode well for official Washington. Two-thirds (66%) said elected officials represent mostly the views and values of their big donors, not average Americans. Just 16% said they felt their elected officials represented their constituents. Another 18% said they weren’t sure."
https://issuesinsights.com/2023/01/2...-ii-tipp-poll/
While a lot of issues that the constituents want but don't see are not federal issues, although the feds want control over everything, they influence the local governments in many, but not all, states. For example voter ID is supported by most Americans as is school choice.
"In our earlier December poll, (here and here), voters made their priorities pretty clear. They wanted Congress to focus on the budget and debt, immigration and the border, taxes, energy and abortion, in that order."
Clearly, the Democrat government and the establishment Republicans have been going against what the people want. On debt was just get more, and more, with fraud and pork rampant, the border just gets millions more illegals welcomed by Joe Biden and Congress does nothing, energy issues get worse with more and more bullshit over climate change, and on abortion the feds continue to whip up the far last while most Americans want a solution what will not please either small minority of nuts on the extremes.
Changing Washington is unlikely and will take years but taking back some of the power they've seized from the states and from individuals is possible.